Kels Belles

Returns Policy

Products purchased may be returned within 14 days. To process a return you must email within 14 days of receiving your order. Refunds will be issued within 10 working days of their return. Products purchased through our online shop must be returned at the customer’s expense. Products must be returned in the original packaging, unopened and unused. You will need to provide proof of purchase before we can process any returns.

To process returns please email us at  [email protected] with your return request and we will send you information on how to process your return with labels etc.

Returns are not accepted on any personalised items/sale items or gift cards.

Once we have received your return and agreed it meets our refund standards you may choose between an exchange or refund. We will refund to your original method of payment minus any shipping fees.